Terms of Use
Platform usage terms, responsibilities, limitations, and service conditions.
Trust, legal, compliance
Responsible, secure, and clinically grounded intelligence
Cognera Health™ built around clinical oversight, privacy-first design, responsible AI, and enterprise-grade governance to support safe, transparent, and trusted care delivery.
Legal and Governance
Clear policies. Transparent practices. Responsible operations.
Cognera Health™ provides clear legal, privacy, and platform-use policies to support transparency, accountability, and trusted engagement.
Privacy Policy
How Cognera Health™ collects, uses, protects, and manages information.
Compliance
Security, privacy, audit, regulatory, and governance-related practices.
Terms
Terms & Conditions
Please read these terms carefully before using our products and services.
Acceptance of Terms
- By accessing and using Cognera Health's services, you agree to be bound by these Terms & Conditions.
- If you do not agree to these terms, please do not use our services.
Privacy and Data Protection
- We take your privacy seriously and comply with HIPAA regulations and other applicable data protection laws.
- For more information, please refer to our Privacy Policy.
User Responsibilities
- Users must provide accurate information and maintain the security of their accounts.
- Users are responsible for all activities that occur under their account.
Service Availability
- We strive to maintain high service availability but cannot guarantee uninterrupted access.
- We reserve the right to modify or discontinue services with reasonable notice.
Limitation of Liability
- Our liability is limited to the maximum extent permitted by law.
- We are not liable for indirect, incidental, or consequential damages.
Questions About Our Terms?
If you have any questions about these Terms & Conditions, please don't hesitate to contact us.
Privacy and data protection
Secure, transparent, and privacy-conscious by design.
Cognera Health™ is designed to protect sensitive information with clear policies, access controls, and privacy-first data practices across the care continuum.
Information We Collect
- Personal information you provide directly to us, such as name, email, and health information.
- Usage data and analytics to improve our services and user experience.
- Device and technical information for security and functionality purposes.
How We Use Your Information
- To provide and maintain our healthcare services and platform functionality.
- To communicate with you about your account and our services.
- To improve our services and develop new features based on user needs.
Information Sharing
- We do not sell, trade, or rent your personal information to third parties.
- We may share information with healthcare providers as part of your treatment.
- We may disclose information when required by law or to protect our rights.
Data Security
- We implement industry-standard security measures to protect your data.
- All data transmission is encrypted using SSL/TLS protocols.
- We regularly audit our security practices and update them as needed.
Your Rights
- You have the right to access, update, or delete your personal information.
- You can opt out of certain communications and data processing activities.
- You can request a copy of your data or data portability.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Compliance
Regulatory Compliance
HIPAA Compliance
- We are fully compliant with HIPAA (Health Insurance Portability and Accountability Act) regulations.
- All protected health information (PHI) is encrypted and securely stored.
- We maintain comprehensive audit logs and access controls for all health data.
Data Security Standards
- We follow industry-standard security frameworks including SOC 2 Type II compliance.
- All data transmission uses end-to-end encryption with TLS 1.3 protocols.
- Regular security assessments and penetration testing ensure ongoing protection.
Regulatory Certifications
- FDA compliance for medical device software and healthcare applications.
- ISO 27001 certification for information security management systems.
- HITECH Act compliance for health information technology standards.
Quality Assurance
- Comprehensive quality management systems ensure consistent service delivery.
- Regular third-party audits and assessments validate our compliance posture.
- Continuous monitoring and improvement processes maintain high standards.
Incident Response
- Comprehensive incident response procedures ensure rapid breach containment.
- 24/7 security monitoring and immediate notification protocols are in place.
- Regular staff training ensures proper incident handling and reporting.
Compliance Questions?
For questions about our compliance policies and certifications, please contact our compliance team.
Built for trust. Designed for care.
Explore how Cognera Health™ delivers continuous, secure, responsible, and clinically grounded care technology.